Help
User's Guide
View and print instructions for using MyLabSchool by clicking the links below. You will need Adobe Reader (a free program you can install directly from the MyLabSchool installation wizard) in order to view the guide.
MyLabSchool Instructor's Guide (PDF, 3.4mb)
MyLabSchool Student's Guide (PDF, 1.3mb)
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Your Personal Information
Forgot your login name or password? Go to Login to request your login or password information. This information will be emailed to the address you entered when you redeemed your access code card and created your Pearson Education subscription.
Update your information and view your account summary. Go to Account to update your subscription information. After logging in, you can update the email address you have on file, change your login name or password, or review the expiration dates of your subscriptions.
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Registration Help for Students
Students can download one of our "How to" files for detailed instructions on how to register for MyLabSchool. Instructors can download these to hand out or show on the first day of class.
Cookies and JavaScript options
MyLabSchool may use both cookies and JavaScript technology. (Cookies provide a way for the website to identify users and keep track of their preferences.) Both of these features must be turned on in your browser and are usually enabled by default. See your browser Help for instructions on how to view or change these browser options.
Pop-up windows
Some features of this website display in a pop-up browser window. If you are using a browser that offers pop-up control or are running an add-on program to control pop-ups, you may need to take steps to use such features. The steps to take depend on the browser or add-on program you are using.
Additional software
Depending on the content at your site, you may also need to download one or more free plug-ins (such as Adobe® Reader® , Macromedia® Flash™ , or Macromedia Shockwave® ) You can use the Browser Tuneup to check whether a plug-in is installed. If it not, or you need to upgrade your version, you can follow links to download it.
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MyLabSchool works with the following browsers:
Windows - XP, 2000, 2003, Vista with IE 6.0, 7.0 |
Mac - Ver 10.4 with Safari 2.0 |
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Plugins
Application Name |
Version |
| |
|
|
Adobe Flash Player
|
8 |
8.0 |
Microsoft PowerPoint Viewer
|
2003 |
2004 |
Adobe Reader |
7.0.5 |
7.0.5 |
The Browser Tuneup utility will tell you whether or not media players and plugin programs are present on your computer and, when they are present, whether they are up to date.
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Click this Browser Tuneup link to open and work with the Browser Tuneup.
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In the list of plugin programs in the centre of the Browser Tuneup window, check which plugins are currently installed.
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For a plugin that you need but is not installed, click the Get It button to download the latest version. In some cases, you may need to register for the player or plugin, and you may need to restart your computer when you finish the download and installation.
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For a plugin that is installed, click the Test It button to verify that it functions properly. If it does not, follow the onscreen instructions to download a new version.
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When you finish installing the players or plugins your website requires, close the Browser Tuneup, restart your browser, and return to MyLabSchool. Still need help?
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Still Need Help?
To obtain support, please visit us online anytime at http://247.pearsoned.ca where you can search our knowledge-base for common solutions, view product alerts, and review all options for assistance. Or, you can complete the Product Support form online.
Instructors, if you would like to try MyLabSchool or learn more about it, please contact your Pearson Canada sales representative.
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