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Instructor FAQ

Instructor FAQ

The questions most frequently asked by instructors are listed below. If you can't find the answers to your questions below, please contact your sales rep or tech specialist.


General

Why are my students having problems when they try to enroll in my course?

I can't see the entire screen in MyNursingLab - how can I fix that?

I click on the Skills video link, but I just get a blank page.

I click on a video link but the video doesn’t play smoothly.


Course Management

How do I create a course?

How do I add other instructors to my course?

How do I add a teaching assistant to my course - someone who can view the students’ work but not make any changes to the course?

My students say they are working in MyNursingLab, but I don’t see their names or grades in my Gradebook.

How do I assign activities?

How do I print files in MyNursingLab?



Grading

How do I change the grades the show up in my Gradebook from letter grades to % or raw score?

How do I edit a student’s grade?

Why are my students’ grades not showing up in my Gradebook?

How do I run a report of student results for an activity or pre/post test?

How do I sort my students in the Gradebook in MyNursingLab?

How can I check on the correct answers for multiple response questions in MyNursingLab?

How can I tell if my students are working in MyNursingLab?

If my students have trouble submitting a pre-test, how can I reset the pre-test so they can try it again?

How can I get an average of selected activities?

How can I cut down on the feedback students see after they take their pre/test?


Content

How do I create a test?

How do I add my own questions to the test item file?

How can I add my own content to MyNursingLab?

How do I edit a pre and post test to more closely match what I cover in class?

I'd like to move some objectives and related questions to another chapter's Study Plan. How can I do that?