Welcome to the Text Enrichment Site for Technical Communication, Fourth Canadian Edition. On this site, students and instructors can access the following resources:

• Technical Writing Examples: a process description report; two formal analytical report sequences; three manuals
• Writing Exercises: editing a "foggy" letter; the Chapter 11 exercises; analyzing paragraphs; improving paragraphs; a Fog Index exercise; sentence error exercises; active prose exercises; collaborative writing exercises; an
  integrated editing exercise; an ethics case study
• Web Connections: over 160 links to other useful websites, chapter by chapter. Look for the hot orange introductions to URLs whose sites deal with current
  "hot topics" such as intercultural communication, reporting ethics, collaborative writing, and single sourcing.
• Forms and Templates: the Audience/Purpose Analysis form, the Time Audit form, an oral presentation peer evaluation sheet, and revision/editing checklists
• Documentation Format: This section includes detailed examples of MLA, APA, CSE, and IEEE. It also includes sample Sources Cited and References sections. This material supplements the textbook’s Chapter 8
• Job Search Examples: a job application sequence; a job compliance matrix; job search resources; links to two sample online portfolios.The first link takes you to an e-portfolio that suited a particular job seeker's situation in 2007 - 2008. The second link reflects that same person's changed priorities in 2008 - 2009.
• Video Insights: The people in these video clips comment about how their writing and speaking are vital components of their success in business and industry.

This site may occasionally be updated. In the meantime, please check my blog, at www.commtalk.blogspot.com. It’s designed for those who learn, teach, and/or practise technical communication. The blog will feature frequent updates and interesting discussion forums. If you have ideas for improving future editions of the book or suggestions for improving this website, please post to the blog or email me at dklepp@shaw.ca.

Instructors can download various instructor resources from a password-protected location on Pearson Education Canada's online catalogue (vig.pearsoned.ca). Search for Technical Communication, Lannon/Klepp Fourth Canadian Edition, and then click on "Instructor" under "Resources" in the left-hand menu.