General
Pearson Canada Inc., (hereinafter referred to as "Pearson" in this Privacy Statement) maintains www.pearsoned.ca, www.penguin.ca, www.pearsontechnology.ca, www.ourcanadiangirl.ca, and www.penguinclassics.ca. Pearson respects the privacy of anyone who visits or uses our websites. We recognize that by providing us with personal information, you are demonstrating your trust in our company and we take that trust very seriously. This Privacy Statement tells you what personal information Pearson will collect on these sites and how we use and disclose that information. This Privacy Statement also provides direction on what to do if you do not want your personal information collected or shared when you visit or use our websites.
Your consent
By providing us with your personal information, you do consent to our collection, use and disclosure of your personal information as described in this Privacy Statement or as otherwise notified to you at the time personal information is collected, unless you advise us to the contrary. If you have any questions or concerns concerning this Privacy Statement, or for more information, you may contact us at webinfo.pubcanada@pearsoned.com. Any changes to our Privacy Statement will be posted on this page so that you are aware of the information collected and its intended use and disclosure.
What information will Pearson collect?
From these websites Pearson collects personal information from you (personal information means information such as your name, address, telephone number or email address or other information about an identifiable individual) that you provide to us voluntarily on the site. However, we may be required to collect other information if we believe your use of the website violates any laws of Canada or a province. In some cases, we may collect information about you that is not personally identifiable and subsequently use or disclose such not personally identifiable information. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using and the domain name of the website from which you linked to our website.
In addition, users should be reminded that any personal information that is voluntarily posted by a user to a public area of the website may always be collected, used and disclosed by others and that there is nothing Pearson can do to prevent that.
How will Pearson use and disclose the personal information we collect?
We use and disclose this personal information for the following purposes:
- to fulfill your orders, to process your credit request and to collect accounts;
to respond to your requests for information and service and to communicate with you;
- to carry out internal financial processes including to credit sales representatives;
- to better understand your needs and ways in which we can improve our products, services and web sites;
- to send product information and special offers from Pearson and its affiliates and marketing partners that we think may be of interest to you; to that end, we may contact you and we may disclose personal information to related entities and marketing partners in support of joint marketing and promotion activities and to third party agents responsible for administering such marketing and promotional activities on our behalf; and
- to comply with or as permitted by law, to enforce our Terms of Use and Terms of Sale and other agreements and for fraud protection and credit risk reduction.
Pearson will obtain your consent if it intends to collect, use or disclose your personal information for other purposes. We sometimes retain third parties such as fulfillment houses and data processing organizations to carry out certain functions on our behalf. In those cases we restrict such third parties from using or disclosing personal information for any other purposes. If Pearson buys or sells business assets, including if Pearson itself were to be sold or reorganized, personal information may be one of the assets of the business and thus could be disclosed to a third party.
Security
Only employees of Pearson and agents retained by it whose business duties so require, have access to personal information in Pearson's control. Personal information is maintained by or for Pearson and can be accessed through webinfo.pubcanada@pearsoned.com.
What if I do not want my personally identifiable information collected, used or disclosed?
If you do not want your personally identifiable information collected, used or disclosed for the marketing purposes described in this Privacy Statement please contact us as indicated below. If you do not provide personal information necessary to process an order that you wish to place, or withdraw your consent, we may not be able to process your order or to supply those products to you. We will endeavour to advise you if this should happen. Withdrawal of consent is subject to legal or contractual restrictions and reasonable notice. Pearson can collect, use and disclose member information without your consent for legal, security or certain processing reasons when authorized by law. For access to your personal information, or if you have submitted information or want it updated, rectified or removed from our records, please write to Pearson's Manager, New Media at Pearson Canada, 26 Prince Andrew Place, Toronto, Ontario M3C 2T8. In some circumstances Pearson may not be able to provide access to your information or to all of it. For example, Pearson will not provide access to information if doing so would reveal personal information about a third party, would reveal confidential commercial information, is protected by solicitor-client privilege or was generated in the course of a formal dispute resolution process.
What information may be stored on your computer?
You may browse www.pearsoned.ca, www.penguin.ca, www.pearsontechnology.ca, www.ourcanadiangirl.ca, and www.penguinclassics.ca anonymously. We do not store information on your computer in the form of "cookies" or similar files when you simply browse our website and do not register or purchase products on line. When you register on the site, purchase products or otherwise when you are aware and agree, Pearson does use cookies. "Cookies" are small files containing information that a website creates when someone visits the site. Generally users' browsers can be set to reject cookies or to notify you when receiving a cookie. Some website features may not be available if your browser is not set to accept cookies.
Special Notice To Parents
We have no intention of seeking personal information about minors who visit this website. The same privacy policies will apply to that information. In addition, if we can identify a user as a minor, the personal information will not be used for further marketing and promotion. We encourage you to ask your children to seek your permission before providing information about themselves or their family over the Internet.
Special Notice To Children
Ask your parent or guardian for permission before you send any personal information over the Internet, including to this website.
General
Our privacy policies are under frequent review. For more information concerning Pearson's privacy policies and procedures write to Pearson at the address indicated above. This Privacy Statement is effective May 1, 2001 and is governed by the laws of the Province of Ontario and the laws of Canada applicable therein.
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